Question 1

What areas do you deliver to?

Accepted Answer

We deliver throughout San Diego County including Oceanside, Carlsbad, Encinitas, Solana Beach, Del Mar, San Marcos, Vista, Escondido, Poway, Fallbrook, and surrounding areas. Enter your address at checkout to confirm delivery availability.

Question 2

How long does delivery take?

Accepted Answer

We offer same-day delivery on all orders placed before 8 PM. You'll receive text updates with your driver information.

Question 3

What are the delivery fees?

Accepted Answer

Delivery is free on orders over $75. Orders under $75 have a $10 delivery fee. Gold VIP members enjoy free delivery on all orders regardless of order size.

Question 4

Is there a minimum order amount?

Accepted Answer

Yes, we have a $30 minimum order amount for delivery. This helps us maintain our service quality.

Question 5

Can I schedule a delivery for later?

Accepted Answer

Yes! You can schedule deliveries up to 7 days in advance. Simply select your preferred delivery date and time window during checkout.

Question 6

Can I track my order?

Accepted Answer

Absolutely! You will receive text updates with your driver information. You can also track your order status in real-time through your account.

Question 7

What payment methods do you accept?

Accepted Answer

We accept cash, debit cards, and digital payments including Venmo and Cash App. Payment is collected securely at the time of delivery by our professional drivers.

Question 8

Do you accept credit cards?

Accepted Answer

Due to federal regulations on cannabis, we currently cannot accept traditional credit cards. However, we do accept debit cards and various digital payment methods.

Question 9

Are your prices competitive?

Accepted Answer

Yes! We work hard to offer the best prices in San Diego. We also run daily deals, offer a rewards program, and provide first-time customer discounts to help you save even more.

Question 10

Do you charge tax?

Accepted Answer

Yes, California state and local cannabis taxes are applied to all orders as required by law. Tax rates vary by jurisdiction but are clearly displayed before you complete your purchase.

Question 11

Can I use multiple discounts at once?

Accepted Answer

In most cases, yes! Rewards points can be stacked with promotional deals. However, some exclusive offers may not be combinable. Restrictions will be clearly noted in the deal terms.

Question 12

Do I need a medical card?

Accepted Answer

No medical card required! We serve both medical and recreational customers age 21+. California allows adult-use cannabis for anyone over 21 with valid ID.

Question 13

What do I need to verify my age?

Accepted Answer

You must be 21+ with a valid government-issued photo ID. Our drivers will verify your age and ID at delivery. Accepted IDs include driver's license, passport, state ID, or military ID.

Question 14

How do I create an account?

Accepted Answer

Creating an account is easy! Click "Sign Up" on our website, provide your email and create a password. You'll automatically be enrolled in our rewards program too!

Question 15

Is my information kept private?

Accepted Answer

Absolutely. We use discreet packaging and maintain strict privacy protocols for all customer information. Your data is encrypted and never shared with third parties.

Question 16

Can someone else receive my delivery?

Accepted Answer

Yes, but they must be 21+ with valid ID. The person receiving the delivery will need to verify their age and sign for the package, even if it's ordered under your account.

Question 17

Where do your products come from?

Accepted Answer

All our products come from licensed California cultivators and manufacturers. We partner with premium brands like Raw Garden, Stiiizy, Kiva, Connected, and more to ensure top quality.

Question 18

Are your products lab tested?

Accepted Answer

Yes! All products are tested by state-licensed labs for potency, pesticides, heavy metals, and contaminants as required by California law. Lab results are available for all products.

Question 19

What if I have questions about products?

Accepted Answer

Our knowledgeable team is available by phone, text, or email to help you choose the right products. We can provide recommendations based on your preferences and experience level.

Question 20

Do you offer product recommendations?

Accepted Answer

Yes! Our staff can help recommend products based on your desired effects, consumption method, potency preferences, and experience level. Just ask!

Question 21

What if I receive a defective product?

Accepted Answer

We stand behind our products. If you receive a defective or unsatisfactory item, contact us within 24 hours and we'll make it right with a replacement or credit.

Question 22

How should I store my cannabis products?

Accepted Answer

Store flower in a cool, dark place in airtight containers. Edibles should be kept sealed in their original packaging. Concentrates should be refrigerated. Keep all products away from children and pets.

Question 23

How does the rewards program work?

Accepted Answer

Customers earn 1 Point for every $1 they spend. Points can be redeemed for discounts: 500 Points = $5 OFF, 1000 Points = $10 OFF, up to 2500 Points. Points expire at the end of each calendar year.

Question 24

How do I join the rewards program?

Accepted Answer

Customers are automatically enrolled in the Rewards Program when they make their first purchase. No separate signup required!

Question 25

How do I redeem my points?

Accepted Answer

During checkout, you can redeem your points. Points are scaled: 500 Points = $5 OFF, 1000 Points = $10 OFF, up to 2500 Points. You can redeem 1 Reward per transaction.

Question 26

Do my points expire?

Accepted Answer

Yes, points expire at the end of each calendar year. Make sure to redeem them before December 31st!

Question 27

How do I check my points balance?

Accepted Answer

Log into your account to view your current points balance, tier status, purchase history, and available rewards.

Question 28

How does the referral program work?

Accepted Answer

Current customers can earn 1000 Points by referring a customer. The new customer that was referred will also receive 1000 Points. Referral points are updated every Monday.

Frequently Asked Questions

Delivery & Orders

Payment & Pricing

Accounts & Verification

Products & Quality

Rewards Program

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