Frequently Asked Questions

Find answers to common questions about our service, products, and delivery

90-120 minutes
Typical Delivery Time
21+ Only
Valid ID Required or 18+ with a valid medical recommendation
$50+
Free Delivery $4.99 fee under $50
Lab Tested
Premium Quality

Delivery & Orders

6 questions

We deliver throughout San Diego County including Oceanside, Carlsbad, Encinitas, Solana Beach, Del Mar, San Marcos, Vista, Escondido, Poway, Fallbrook, and surrounding areas. Enter your address at checkout to confirm delivery availability.

Most deliveries arrive within 90-120 minutes, though times vary with demand and distance. We deliver same-day during open hours, and you'll receive text updates with your driver information.

Delivery is free on orders of $50 or more. Orders below $50 have a $4.99 delivery fee. Gold VIP members enjoy free delivery on all orders regardless of order size.

There is a $50 minimum order, calculated before tax. This helps us maintain our service quality.

Yes! You can schedule deliveries up to 7 days in advance. Simply select your preferred delivery date and time window during checkout.

Absolutely! You will receive text updates with your driver information. You can also track your order status in real-time through your account.

Payment & Pricing

5 questions

We accept cash, debit cards, and digital payments including Venmo and Cash App. Payment is collected securely at the time of delivery by our professional drivers.

Due to federal regulations on cannabis, we currently cannot accept traditional credit cards. However, we do accept debit cards and various digital payment methods.

Yes! We work hard to offer the best prices in San Diego. We also run daily deals, offer a rewards program, and provide first-time customer discounts to help you save even more.

Yes, California state and local cannabis taxes are applied to all orders as required by law. Tax rates vary by jurisdiction but are clearly displayed before you complete your purchase.

In most cases, yes! Rewards points can be stacked with promotional deals. However, some exclusive offers may not be combinable. Restrictions will be clearly noted in the deal terms.

Accounts & Verification

5 questions

No medical card required! We serve both medical and recreational customers age 21+. California allows adult-use cannabis for anyone over 21 with valid ID.

You must be 21+ with a valid government-issued photo ID. Our drivers will verify your age and ID at delivery. Accepted IDs include driver's license, passport, state ID, or military ID.

Creating an account is easy! Click "Sign Up" on our website, provide your email and create a password. You'll automatically be enrolled in our rewards program too!

Absolutely. We use discreet packaging and maintain strict privacy protocols for all customer information. Your data is encrypted and never shared with third parties.

Yes, but they must be 21+ with valid ID. The person receiving the delivery will need to verify their age and sign for the package, even if it's ordered under your account.

Products & Quality

6 questions

All our products come from licensed California cultivators and manufacturers. We partner with premium brands like Raw Garden, Stiiizy, Kiva, Connected, and more to ensure top quality.

Yes! All products are tested by state-licensed labs for potency, pesticides, heavy metals, and contaminants as required by California law. Lab results are available for all products.

Our knowledgeable team is available by phone, text, or email to help you choose the right products. We can provide recommendations based on your preferences and experience level.

Yes! Our staff can help recommend products based on your desired effects, consumption method, potency preferences, and experience level. Just ask!

We stand behind our products. If you receive a defective or unsatisfactory item, contact us within 24 hours and we'll make it right with a replacement or credit.

Store flower in a cool, dark place in airtight containers. Edibles should be kept sealed in their original packaging. Concentrates should be refrigerated. Keep all products away from children and pets.

Rewards Program

6 questions

Customers earn 1 Point for every $1 they spend. Points can be redeemed for discounts: 500 Points = $5 OFF, 1000 Points = $10 OFF, up to 2500 Points. Points expire at the end of each calendar year.

Customers are automatically enrolled in the Rewards Program when they make their first purchase. No separate signup required!

During checkout, you can redeem your points. Points are scaled: 500 Points = $5 OFF, 1000 Points = $10 OFF, up to 2500 Points. You can redeem 1 Reward per transaction.

Yes, points expire at the end of each calendar year. Make sure to redeem them before December 31st!

Log into your account to view your current points balance, tier status, purchase history, and available rewards.

Current customers can earn 1000 Points by referring a customer. The new customer that was referred will also receive 1000 Points. Referral points are updated every Monday.

Still Have Questions?

Our friendly team is here to help! Reach out and we'll get back to you as soon as possible.

Call Us

(1-833-366-7633)

Text Us

760-829-9924

Contact Us

Helpful Resources

Quick links to important information